FAQs

FAQ

1. Is this steamer effective on all types of fabrics?

Yes, it works on most common fabrics like cotton, silk, polyester, and linen. Some customers have even used it on curtains and pillowcases with success.


2. Can it be used flat like an iron?

Yes, several users confirm that it can be used flat, on a table or bed, to quickly remove wrinkles without an ironing board.


3. Is it easy to carry for travel?

Absolutely. Lightweight, compact, and comes with a carrying pouch, making it ideal for travel, vacations, or business trips.


4. How long does it take to heat up before use?

It heats up in just seconds. You can start steaming in less than a minute.


5. Is the water tank sufficient?

The reservoir is small but large enough to remove wrinkles from several garments. It is designed for quick and efficient use.


6. What is the steam autonomy?

On average, 8 to 10 minutes of continuous steam is enough for a daily steaming session.


7. Does the product come with any accessories?

Yes, each steamer comes with a protective thermal glove and a fabric pouch for storage.


8. Is it suitable for everyday use?

Yes, it's suitable for both everyday and occasional use. Its speed and practicality make it very useful even for a single shirt in the morning.


9. Is the steam powerful enough for stubborn wrinkles?

The steam is powerful enough to effectively remove wrinkles, even on thick fabrics like jeans or light jackets.


10. Can it be used without risk of burning?

It is equipped with a thermal glove to prevent contact with the steam head. However, as with any steam appliance, vigilance is still necessary.


11. What if the product stops working after a few months?

Customer service is available in case of a fault. Some customers have received a quick exchange of their device.


12. Does the steamer completely replace an iron?

It's not an exact replacement for an iron, but for everyday touch-ups or lightly wrinkled clothes, it's faster and more convenient.


13. Is there an instruction manual provided?

Yes, instructions are included. If needed, a digital manual can be requested from customer service.


14. How do I fill the water tank?

Simply remove the small rubber stopper under the base. Some users advise doing this gently to avoid leaks.


15. What is the product warranty?

The steamer is guaranteed for 1 year. If you have any problems, contact our customer service for assistance or a quick replacement.